UX ResearchProduct DesignMental WellnessRemote Work

WorkplaceWell

Mental Wellness & Team Engagement for Remote Teams

78% More Connected

Designed a remote wellness platform helping 78% of users feel more connected and 60% report reduced stress — by embedding 2-minute activities into existing workflows instead of building another standalone app.

Role

Product Designer

Timeline

10 weeks

Year

2023

Team

  • 1 Product Manager
  • 2 Engineers
  • 1 Clinical Psychologist (consultant)

The Problem

Why this mattered.

Remote employees face compounding problems: team disconnection despite frequent meetings, elevated stress from always-on culture, and a market full of wellness tools that require new habits. 78% felt disconnected; 60% reported burnout-level stress.

Standalone wellness apps showed near-zero adoption in testing — users wouldn't form new habits of switching context. The insight: embed into existing workflows rather than demand new ones.

Starting Baseline

78% of remote employees felt disconnected · 60% elevated stress · standalone apps near-zero adoption in testing

Discovery

What the research revealed.

15 qualitative user interviews across multiple industries, 300+ survey responses, competitive analysis of Calm, Headspace for Work, Teams, Donut (Slack), Culture Amp

01

Users prioritized 2–5 minute activities embedded in existing workflows — not standalone apps requiring new habits

02

Team activities showed 3× higher adoption than individual wellness features — social accountability drove engagement

03

Market gap: no existing tool combined individual mental health support with team bonding mechanics

04

Privacy controls were prerequisite — users would not engage mood tracking without anonymity options

Solution

The architecture.

Workflow-integrated platform: 2-minute activities surfaced inside Slack and Teams, team bonding challenges, and anonymous mood tracking with aggregate manager views — no new app required.

1

Daily pulse check — 30-second team ritual surfaced directly in Slack/Teams

2

2-minute exercises — breathing, focus, movement — at the friction threshold users would cross

3

Team challenges — collaborative, non-competitive weekly activities

4

Anonymous mood board — individual privacy preserved, managers see aggregate trends only

5

Resource library — therapist-curated content on-demand, never pushed

Design Process

Warm, human, non-clinical. Approachable — not corporate, not medical. Sage palette, soft typography, zero jargon.

V1: Standalone app

Dedicated mobile app. Near-zero adoption in testing — users wouldn't switch context to a new tool. Discarded entirely.

V2: Workflow integration — Slack Block Kit (Final)

Final

Built as Slack components + web app. Met users where they already were. Adoption 3× higher in testing. Shipped.

Specifications

Slack Block Kit components for in-workflow delivery. Responsive web app for detailed views. Google Calendar, Teams, and Slack integrations. 2-minute activity as a hard product constraint.

Constraints & Solutions

Slack API rate limits created tension with desired notification frequency. Solved by designing a user cadence preference system — converted engineering constraint into user empowerment.

Outcomes

What moved.

MetricBeforeAfterDelta
Users Feeling Connected22%78%↑56pp
Stress Reduction ReportedBaseline60%60% reported ↓
Daily EngagementBaseline+35%↑35%
Adoption vs. StandaloneNear-zero3× higher↑3×

Impact

Piloted across 3 companies with 200+ remote employees. Platform later acquired by an HR-tech company.